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striving for excellence
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Home Qualifications Training Knowledge bank Consultancy About us

Business Process Improvement

Terms of use

Time spent in intelligent thought is seldom wasted.

The primary purpose of this web site is to encourage not only intelligent thought but also the sharing of quality management, process improvement and risk management knowledge as widely and freely as possible

Visitors to this site are welcome to browse our knowledge bank and make use of the ideas contained within the various articles to improve their own, their peers or their client’s business processes

Visitors wishing to contribute ideas should follow the guidelines detailed in our knowledge bank pages

Mike Debenham

Our consultancy services

Our training services - striving for excellence

Our training courses have formed the backbone of the suite of courses offered by the Chartered Quality Institute from 2000 to 2017 and have been specifically designed to provide an introduction to quality management and business improvement techniques for those new to the discipline and at the same time to appeal to experienced professionals as a stimulant and a refresher.

With the support of our associates we can provide a full range of quality management and business improvement courses. Visit our Training page


Our training courses

Welcome to our website