Effective planning to manage quality risks -
Who should attend
Why you should attend
What will I learn?
How to attend
About the event
Quality does not simply happen; quality has to be planned for at the outset of a new product, project or service. This course takes delegates through the fundamental steps required to ensure that the requirements for quality are addressed throughout the product or service lifecycle.
Planning for quality starts at the very inception of a new idea and in most cases only concludes with the decommissioning of a project, the cessation of production of a product or the delivery of a service. It is for this reason that this course covers the following topics:
Structure of the event
About 50% of the time during this event is devoted to workshops and exercises based around case studies and delegates own processes. Learning is consolidated through
Customisation of BPIU training courses for in-
BPIU will customise all courses to fit customers’ specific requirements.
Course content -
Quality planning for performance improvement
Workshop – purpose of the quality planning process
The quality planning process
Case study – an effective planning process model
Developing quality policy, creating the framework, identifying high risks using FMECA and managing risks throughout the production or product lifecycle
Workshop – managing risks throughout the production or project lifecycle
Developing the strategies to mange quality risks and establishing the infrastructure
Constructing quality plans that work
Case study – constructing quality plans that work
Course content -
Workshop – What makes an effective quality plan?
Effective execution of quality plans
Workshop – Communicating with our Stakeholders
Effective execution of quality plans – continued
Workshop – Using detailed activity plans
Learning and improving the planning process and the plans for quality
Workshop – The way forward
Course author and lead tutor: Mike Debenham
Approved course tutor: Nina Abbassi has been one of CQI trainers since 2000 and is an independent consultant, trainer and auditor who designs and delivers a wide range of public and bespoke courses and assists a variety of organizations in design, development, maintenance, auditing and continual improvement of their management systems. Qualifications: B.Sc. Hons, FCQI, IRCA registered QMS Lead Auditor