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Business Process Improvement

Certificate of training in quality management practices (The QMP) run in-house

  1. Quality fundamentals (1-day Tutor: Mike Debenham)
  2. Process design and improvement (2-day Tutor: Mike Debenham)
  3. Internal Quality Management System Auditing (2-day Tutor: Nina Abbassi)
  4. Root cause analysis (2-day Tutor: Mike Debenham)
  5. Quality planning (2-day Tutor: Mike Debenham)
  6. Managing customer and supplier relationships (2-day Tutor: Nina Abbassi)
  7. Cost of quality - methods and benefits (1-day Tutor: Lynn Smith/Tony Lintern)
  8. Quality tools and techniques (1-day Tutor: Mike Debenham)
  9. Influencing top management (1-day Tutor: Nina Abbassi)

These 9 courses were put together in 2006 by Nina Abbassi under the title ‘A certificate of training in Quality Management Practices’ (QMP) and this title is copyright Abbassi Ltd. It has been delivered on behalf of the Chartered Quality Institute  for various organisations, such as BAE Systems, The European Space Agency, The Crossrail Project, Laing O’Rourke, Costain and others. It was also run as a public CQI programme.

The QMP was originally designed to develop the base set of competencies needed by quality professionals to perform their duties and it can be customised to suit an organisation’s specific needs as required.

Some of the training courses offered by Nina Abbassi


For a full list of Nina’s courses visit the Abbassi Ltd website

For a full list of Nina’s courses visit the Abbassi Ltd website

The QMP is no longer offered by the CQI